Preparing to become a Call Taker

 

Complete practice tests on CritiCall website

Public Safety Dispatcher Applicants - CritiCall TestGenius

Check out our videos on You Tube (link below) and our website www.wccca.com . On our website check out the Working at WCCCA tab.

Look for other information online regarding 911 dispatching

Take online free typing tests – typing is one skill necessary for success

Practice listening to podcasts and typing a summary of what they are saying while also having music or a distraction in the background- this works on your ability to listen and process information while multiple things are going on.

Link to YouTube: https://youtu.be/OU4sI_bHq90