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WCCCA Employment Opportunities

Current Openings:

Employment Opportunities There are no job openings at this time. Please check back regularly for updates.
February 2, 2011

Thank you for your interest in the Dispatcher Trainee position. 400 applications have been received and the position is now closed.

If you are still interested in the position please fill out an online interest card and you will be notified next time we are accepting applications.

Thank you.

If you are interested in future openings for the Dispatcher position, please complete an online interest card. We will notify you when openings are available.

Administrative Specialist

Posted: June 29, 2008
Position: Administrative Specialist
Deadline:
Applications must be received by 4:00 PM July 11, 2008
Salary: $16.19 to $20.66 per hour

Definition

To perform a variety of administrative support duties of moderate complexity requiring knowledge of the work unit, its procedures and operating details; perform skilled word processing; prepare correspondence using independent judgment in content and style; have considerable public contact in explaining policies and procedures; perform basic accounting tasks.

Distinguishing Characteristics

Employees within this class perform a full range of duties as assigned, including the exercise of judgment in receiving, processing, recording and distributing information, preparing correspondence, and performing basic accounting duties. Employees at this level receive instruction or assistance as needed, and are fully aware of the operating procedures and policies of the work unit.

Supervision Received

Receives direct supervision from the Senior Administrative Specialists.

Supervision Exercised

Supervision is not a responsibility of this position.

Examples of Principal Duties:

Duties may include, but are not limited to, the following:

  1. Provide information verbally to the public and other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listen to questions and either explain procedures according to agency guidelines or refer clients to another appropriate source. Provide written information to the public and other employees through the preparation, collation, and distribution of written information packets as directed.
  2. Maintain file, index, and record keeping systems requiring employee to sort, file, retrieve and distribute records or documents. Records may include payroll, accounts payable, accounts receivable, recruitment and contracts, as well as other documents.
  3. Word process, edit, and proofread forms, memos, reports, text and correspondence for managers or supervisors from verbal instructions, rough draft, shorthand notes, dictation equipment, handwritten copy or from other material using a word processor.
  4. Copy, compare or compile data to produce reports for managers or supervisors by checking data, making necessary corrections and producing data in final form.
  5. Operate, maintain and coordinate the repair of office equipment. Maintain an adequate stock of office and equipment supplies at all times.
  6. Update and distribute a variety of documents according to established procedures, which may include Operations Directives, outgoing and incoming mail, purchase orders, etc.
  7. Prepare and distribute agenda materials and transcribe minutes for internal meetings and subcommittee meetings as assigned.
  8. Perform related duties as assigned.

Knowledge, Skills and Ability

Knowledge of modern office practices and methods; knowledge of business English, spelling, grammar and punctuation; knowledge of business letter writing and report preparation techniques; knowledge of operational characteristics and applications of data processing equipment; knowledge of the operation and maintenance of office equipment and machinery; knowledge of pertinent federal, state, and local laws, codes and regulations; knowledge of principles and procedures of financial record keeping and reporting; knowledge of basic mathematical principles.

Ability to type at a speed necessary for successful job performance; ability to communicate effectively, in English, both orally and in writing; ability to understand and carry out oral and written instructions; ability to apply applicable federal, state, and local laws, rules, regulations, and policies; ability to take and transcribe dictation at a speed necessary for successful job performance; ability to establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds.

Experience and Training

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Three years of responsible general office or secretarial experience and education equivalent to the twelfth grade.

Salary Range

The salary range for this position is $2,807 to $3582 per month.* This position is nonexempt and non-classified.

Testing Requirements

Candidates will be required to complete a testing process, including but not limited to, completion of an Agency application and supplemental questionnaire, oral board interview and background investigation. Each candidate will be ranked based on their scores in each category and evaluated by the Director. The Director will select the final candidate eligible for hire.

Please mail or fax complete application packet to:

Attn: Breann Kelley
WCCCA
PO Box 6375
Beaverton, OR 97007
Fax: 503.531.1306

Job Announcement and Application (PDF Format)

Accountant

Posted: June 26, 2007
Position: Accountant
Deadline:
Applications must be received by 3:00 PM Friday, July 20, 2007 Deadline Extended
Salary Range: $49,766-$63,516

Definition

To provide professional level accounting and finance support, including the preparation of various manual and automated financial reports including those required for year-end closing and audits; work with operating departments to develop accounting procedures and ensure compliance; provide technical advice; perform a variety of professional level finance and accounting duties in the areas of financial reports, accounts analysis and reconciliation.

Examples of Principal Duties

Duties may include, but are not limited to, the following:

  1. Prepare the Comprehensive Annual Financial Statements, including compilation and verification of all financial data, and preparation of closing entries, financial statements, footnotes and supporting schedules.
  2. Use accounting software to perform account transactions and reconciliations; develop indirect cost allocation plans and create trial balances, lead sheets, and accrual work papers on electronic media for use by independent auditors.
  3. Analyze and reconcile ledger control accounts to financial reports, grant reports, bank statements, payroll, PERS, and other reports.
  4. Prepare numerous audit work papers and all audit letters for external auditors.
  5. Review WCCCA's internal controls and make necessary recommendations; maintain records and accounts necessary to comply with division of duties and accounting procedures.
  6. Act as liaison for financial matters between WCCCA and police and fire departments, cities, and other jurisdictions; advise user departments on accounting and billing procedures.
  7. Maintain all accounts and reconcile periodically.
  8. Prepare annual reconciliations, W-2s, and 1099s. Ensure all payroll liabilities are paid on time.
  9. Reconcile outstanding receivables on a monthly basis and send out past dues or make phone calls as needed regarding unpaid receivables.
  10. Prepare monthly financial reports and any other quarterly reports for WCCCA User Board.
  11. Review several Agency balance sheet accounts for accuracy. Balance other accounts receivables, accounts payables, and all payroll liabilities.
  12. Balance deferred compensation accounts.
  13. Determine appropriate taxation of fringe benefits and other special payroll areas.
  14. Prepare the accounting side of the annual budget document using the accounting software. Input budget and all resolutions as adopted by the WCCCA User Board.
  15. Initiate cash management activities, including daily cash balances and pool transfers. Balance all pool accounts monthly.
  16. Coordinate accounting duties of office support staff.
  17. Perform specialized accounting studies and analysis as assigned.

Knowledge, Skills and Ability

Knowledge of generally accepted accounting principles, systems, procedures, and controls; knowledge of the principles, practices, and procedures of finance; knowledge of the regulations affecting financial operations; knowledge of mainframe and personal computer accounting applications; knowledge of personal computers and related software, including data transfer; knowledge of internal controls and auditing procedures; knowledge of public sector accounting needs, administrative organization and regulations affecting financial operations; knowledge of GASB reporting requirements; knowledge of the Oregon Public Employees Retirement System.

Ability to understand and analyze the management accounting needs of a governmental organization; ability to analyze and/or create accounting solutions using automation techniques; ability to transfer or download information between computer applications or environments to provide special accounting analysis and reporting; ability to communicate effectively both orally and in writing; ability to establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds; ability to prepare and evaluate a wide variety of accounting reports; ability to establish and maintain fiscal records; and the ability to evaluate and make recommendations on internal controls.

Education and/or Experience

A typical way to obtain the knowledge and abilities would be through a college degree in accounting or finance and a minimum of three years experience in accounting or finance. Two or more years of governmental accounting experience is strongly preferred.

Salary Range

The salary range for this position is $49,766-$63,516.

Application Process

A complete application packet for the Accountant position includes WCCCA’s Agency application, resume and cover letter.

Please mail or fax complete application packet to:

WCCCA
PO Box 6375
Beaverton, OR 97007
Fax: 503.531.1304

Job Announcement and Application (PDF Format)

Electronics/Communications Technician 1

Posted: September 18, 2006
Position: Electronics/Communications Technician 1
Deadline: 4:00 PM, October 6, 2006
Salary: $3,804 to $4,855 per month

Definition:

To maintain and repair Agency and user radio and telecommunications equipment, telemetry equipment and computer systems; performs related support work as required.

Distinguishing Characteristics:

The Communications Technician 1 has primary responsibility for the maintenance and repairs of the Agency's radio, telecommunications and data systems. This position is primarily responsible for local site support and maintenance as well as directly interfacing with Agency customers and users (participating jurisdictions). The Communications Technician 1 responds to trouble calls, status, reporting trends and alarms to determine the appropriate response/action and the priority of that action. The Communications Technician 1 is then responsible for taking the necessary action to resolve the problem and to notify the End User of the initial status and final outcome of the work performed. An incumbent in this classification is off-shift on-call technical support to respond to and resolve malfunctions in the Agency or Users communications or data systems.

Supervision Received:

Work related activities are performed under the supervision of the Technical Services Supervisor who reviews work primarily on the basis of results attained.

Supervision Excercised:

Direct supervision is not generally a responsibility of positions in this classification.

Examples of Work:

  1. Perform calibration, configuration and repairs on portable and mobile two-way radios, pagers, mobile data terminals, digital pagers, voting receivers, radio control consoles, alarm systems, intercoms and antenna systems.
  2. Perform maintenance and repairs on personnel computers, printers, multiplexers, controllers, and channel banks.
  3. Install and maintain LAN/WAN (Local Area Networks/Wide Area Networks), including bridges, routers, switches, hubs, modems, and wiring closet construction.
  4. Perform preventative and emergency maintenance on portable and mobile two-way radios, pagers, mobile data systems, personal computers, workstations, servers, printers, modems, routers, hubs CCTV, cable TV, digital logging records, UPS and batteries.
  5. Install and maintain two-way radios, mobile and portable antenna systems, cellular telephones, mobile data terminals, personnel computers, modems, printers, and electronic sirens.
  6. Maintain an inventory and order parts and installation materials as necessary.
  7. Maintain records on all work performed.
  8. Implement / document basic systems, wiring and/or circuits in response to custom needs of the Agency and Users.
  9. Attends schools and seminars, as assigned, to upgrade skills and provide contemporary service to the Agency.

Knowledge, Skills and Abilities:

Demonstrate proven working knowledge of analog and digital two-way radio systems, mobile data systems, and computer equipment theory relating to public safety applications. Basic understanding of CAD (Computer Aided Dispatch) systems and CAD interface to remote users, 9-1-1 telephone systems and WAN systems. Demonstrate a working knowledge of digital and microprocessor electronics. Demonstrate a basic knowledge of Motorola and Intel microprocessor architectures, DOS, UNIX/Linux, and Windows 95/NT/2000/XP client/server operating systems, TCP/IP protocols and frame relay systems. Demonstrate a competent understanding of communications theory relating to the transport of audio, video, computer, and the associated radio frequency circuits and their application. Demonstrate a basic knowledge of emergency power systems, UPS systems, backup generators and batteries. Demonstrate a working knowledge of federal and state rules and regulations governing communications activities.

Demonstrate basic skills in the use and operation of communications and computer systems electronic test equipment and the use of personal computers and their operating systems and common applications such as Excel, Word and Terminal applications. Demonstrate a proficiency in the operation of hand and power tools; soldering of Through Hole and SMT components.

Must have mechanical abilities pertaining to the installation of two-way radios, antennas, telephone, category 5 cabling, data lines, cable TV coaxial lines, and P.A. systems; read and use schematic plans and diagrams; program two-way radios, base stations and mobile data terminals. Work with the latest equipment to install and troubleshoot Ethernet computer networks.

Work effectively; prioritize work; maintain effective working relationships with personnel from various agencies and other employees; communicate effectively both verbally and in writing; maintain clear and accurate records.

Experience and Training:

Responsible experience installing, repairing and maintaining electronic communications, data communications, computer systems and networks; and coursework or special training in electronic technology or related areas; or any equivalent combination of experience and training which demonstrates the knowledge, skill and abilities to perform the above-described duties.

Salary Range:

The salary range for this position is $3,804 to $4,855 per month dependent upon depth of experience and applicability of that experience to this position.

Testing Requirements:

Candidates will be required to complete an extensive testing process, including but not limited to, completion of an Agency application and supplemental questionnaire, skills demonstration tests, oral board interview, background investigation, physical ability examination, drug screen and psychological examination. Each candidate will be ranked based on their scores in each category and evaluated by the Director. The Director will select the final candidate eligible for hire.

Necessary Special Requirements:

Possession of an FCC license at the time of appointment; Category 5 cabling certified desired; ability to obtain a valid Oregon driver's license within 30 days of hire; safe driving record.

Examination Process

The examination process will consist of the following procedures:
  1. Candidate qualifications will be competitively evaluated based on the information provided on the Agency application and resume.
  2. Top candidates will be interviewed and evaluated by an oral board panel.
  3. A thorough background investigation including personal and professional references may be conducted, and may include a psychological exam and drug test.
  4. Appointment by the Agency Director.

Please mail application and resume to:
WCCCA
PO Box 6375
Beaverton, OR 97007

Applications must be received by 4:00 PM on October 6th, 2005.

NO PHONE CALLS PLEASE!!!

Job Announcement and Application (PDF Format)
Application Form Only (Word Format)

Public Safety Dispatcher

Posted: January 31, 2008
Position: Public Safety Dispatcher
Deadline: Applications must be received by 12:00 PM (Noon) Tuesday, February 19, 2008
Salary: $18.05/hour in training; $18.61 - $28.76/ hour after training

STATEMENT OF THE POSITION

Illustrative Only. Any single position assigned to a certain level of this class will not necessarily involve all of the duties listed, and many positions will involve duties which are not listed.

  • Receives telephone calls utilizing complex telephone equipment, listens to callers to accurately ascertain the nature of the call and prioritize information according to standard procedures.
  • Maintains accurate record of events, written logs and reports of action taken that may be used in legal proceedings.
  • Uses an array of complex references and resources such as Operations Directives Manual, Medical Dispatch Cards, maps, phone directories, reverse directories and others to solve questions, determine appropriate course of action and provide correct level and type of service to the public.
  • Rapidly scans Enhanced 9-1-1 Display and compares it with information provided by callers, noting discrepancies, etc.
  • Adjusts questioning style based upon the nature of the problem, whether the caller is an adult, child, hard-of-hearing, etc., and the emotional state of the caller (angry, hostile, fearful, confused, etc.)
  • Enters information at workstation computer terminal while continuing to question and listen to caller.
  • Determines appropriate course of action based upon information obtained from the caller.
  • Rapidly scans CRT incident report display for information accuracy and adequacy before forwarding to Dispatch and controls conversation to quickly gather vital information using a courteous but efficient telephone style.
  • Work overtime as required.

This recruitment will be used to fill both current and future vacancies in this classification. Please note that Washington County Consolidated Communications Agency operates 24-hours a day, 365-days a year, requiring shift work. New employees typically (after training has been completed) work swing or graveyard shifts. Assigned shifts are determined by seniority bidding.

DESIRABLE QUALIFICATIONS

  • Type 35 WPM, NET
  • High school diploma or GED certification.
  • 18 years of age prior to hire.
  • Hear and distinguish between several voices at the same time while obtaining the necessary information.
  • Ability to speak the English language clearly and succinctly.
  • Ability to read and comprehend the English language.
  • Ability to read and interpret area and street locations maps.
  • Ability to function effectively in tense and demanding situations.
  • No criminal history.

Knowledge of: Computerized data entry/retrieval and keyboard technology.

Ability to: Assess the emotional state of callers; react quickly and appropriately to citizens' needs in routine and emergency situations; learn, retain and communicate law enforcement, fire and medical emergency dispatching procedures; learn and retain names and locations of geographical areas; prioritize calls based on urgency; operate computer-aided dispatch (CAD) and enhanced 9-1-1 equipment; and perform data entry and retrieval with accuracy.

EXAMINATION PROCESS

To apply you must submit a WCCCA application form and attend a mandatory orientation. This site will publish the orientation information as it becomes available.

Please mail application to:

WCCCA
PO Box 6375
Beaverton, OR 97007-0375

OR

Fax application to:

(503) 531-1306

Applications must be received by 12:00 PM (Noon) Tuesday, February 19, 2008

NO PHONE CALLS PLEASE!!!

Job Announcement and Application (PDF Format)

Operations Supervisor

Posted: November 22, 2005
Position: Operations Supervisor
Deadline: 5:00 PM, December 12, 2005
Salary: $5774 – 6036 per month

About the Job

The Washington County Consolidated Communications Agency is seeking qualified individuals to supervise and coordinate shift activities in the consolidated 9-1-1 Communications Center. Duties of this diverse position will include, however, not necessarily be limited to:
1. Coordinate shift activity and workload (9-1-1, Police, Fire, and EMS) on an assigned shift.
2. Assign, instruct, observe, counsel, and evaluate the work of assigned staff (10-12 personnel per shift).
3. Evaluate shift operations, recommend improvement and modifications, prepare reports, complete performance evaluations, investigate complaints, and initiate reports and actions to resolve complaints.
4. Participate in staff selection, assist with staff training, work with staff to correct deficiencies, and initiate disciplinary process, as deemed necessary.

NOTE: This position must be available to work rotating shifts, as assigned, and available for callout in the event of emergencies.

Desirable Qualifications

Working knowledge of: 9-1-1 and consolidated communications center operations, functions, policies and procedures, principles of supervision.
Skill to: operate telephone, radio, and computer-related equipment; supervise, evaluate, and motivate subordinate personnel; to remain calm, and to think and act quickly; coordinate center operations.
Experience and Training: Combination of 9-1-1 communications center and supervisory experience and/or training, that would provide the required knowledge and abilities, will qualify a candidate for consideration.

Note: Possession of or the ability to obtain a valid Oregon driver’s license may be required.

Examination Process

The examination process will consist of the following procedures:
1. Candidate qualifications will be competitively evaluated based on the information provided on the Agency application and resume.
2. Top candidates will be interviewed and evaluated by an oral board panel.
3. A thorough background investigation including personal and professional references may be conducted, and may include a psychological exam and drug test.
4. Appointment by the Agency Director.

Please mail application and resume to:
WCCCA
PO Box 6375
Beaverton, OR 97007

Applications must be received by 5:00 PM on December 12, 2005.

NO PHONE CALLS PLEASE!!!

Job Announcement and Application (PDF Format)
Application Form Only (Word Format)

INFORMATION SYSTEMS TECHNICIAN

Posted: July 26, 2007
Position: INFORMATION SYSTEMS TECHNICIAN
Deadline: Noon, August 10th, 2007
Salary: $3,430 to $4,378 per month

Definition:

In the Agency Computer Aided Dispatch system, maintain, analyze, research, update, and input data utilized by communications dispatchers and field personnel. Perform database administration and maintenance, including the use of databases for Agency performance analysis and reporting., and serve in a support role to the Information Systems Analyst and resource function.

Distinguishing Characteristics:

This is an entry-level class distinguished by the performance of more routine tasks and duties which are designed to provide entry-level technicians an opportunity to acquire experience on a variety of automation projects. Since this class is typically used as a training class, employees may have only limited or no directly related work experience at this level.

Supervision Received:

Receives direct supervision from assigned management or lead staff working in a higher capacity.

Supervision Excercised:

Supervision is not a responsibility of this class.

Examples of Prinicipal Duties:

  1. Assist in analyzing Agency needs; participate in formulating solutions and developing systems or procedures to implement solutions; complete projects within specific time and budget constraints; provide input on project reporting process.
  2. Assist staff in maintaining Agency data information management systems, resources and system performance improvements. Develop reports as needed.
  3. Assist staff in system design; write, develop, and document operational procedures for data elements and sources; perform systems maintenance.
  4. Maintains and updates CAD system database files, CAD tables and Records tables as needed.
  5. Utilize appropriate software tools and techniques for applications, database management, computer operations, troubleshooting equipment problems, and maintaining operational integrity of the computer system.
  6. Determines response areas by jurisdictional boundaries, inputs appropriate CAD entries for proper police and fire responses.
  7. Assist Data Services Coordinator in implementation of required upgrades or replacement of current hardware or database version releases.
  8. Help provide a secure environment for databases and processes, enforce security guidelines for terminal access, password expiration and protection of computer resources; troubleshoot database problems and find solutions to resolve those problems. Migrate current databases into new database structures when required.
  9. Assist in maintenance of data integrity with backup, archive and recovery processes; help implement procedures for disaster recovery and perform database file restoration.
  10. Coordinates, creates, updates and inputs data into various CAD system tables relating to equipment recommendations and/or responses for police, fire, communications, and field personnel.
  11. Maintains, updates, inputs, and researches geographical information in database systems for CAD and MSAG.
  12. Perform related duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of principles and practices of applications programming; knowledge of data communications; knowledge of systems analysis techniques; knowledge of various software to support application systems; knowledge of database management principles and techniques; knowledge of operational characteristics of computer hardware and software; knowledge of Microsoft SQL database structure, operating principles and characteristics; knowledge of database tools for administering these databases; knowledge of principals and practices of data security, integrity, backup and recovery processes; knowledge of troubleshooting database problems and finding solutions to resolve the problems; knowledge of operational characteristics of local and wide area network protocols and components.

Ability to perform those physical activities required for essential functions, including, but not limited to, regular sitting, walking, standing, and otherwise being mobile; frequent kneeling, crouching, crawling, stooping, turning, climbing, balancing, reaching, grasping and pinching; regular lifting, carrying, pushing and pulling weights up to 50 pounds for short distances; frequent keyboarding; regular talking and listening to others in person and over the phone and/or radio; continual visual acuity so as to pay close attention to detail in performance of essential functions and in avoiding potential hazards.

Ability to communicate effectively both orally and in writing; ability to analyze problems and describe their solutions graphically and logically; ability to explain technical and complex information to users and management; ability to work within scheduling constraints; ability to establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds; ability to perform mathematical and statistical computations.

Experience and Training:

Any combination of experience and training that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required knowledge would be an Associate's degree or equivalent experience in computer science, business administration, or related field, and 2 years of relevant experience.

Salary Range:

The salary range for this position is $3,430 to $4,378 per month.

Testing Requirements:

Candidates will be required to complete an extensive testing process, including but not limited to, completion of an Agency application, oral board interview, background investigation, physical capacities examination, and drug test. Each candidate will be ranked based on their scores in each category and evaluated by the Director. The Director will select the final candidate eligible for hire.

Please mail or fax application and supplemental questionnaires to:
WCCCA
PO Box 6375
Beaverton, OR 97007

Fax: 503.531.1305 or 503.531.1306

Applications must be received by noon on August 10th, 2007.

NO PHONE CALLS PLEASE!!!

Job Announcement, Supplemental Questionnaire and Application (PDF Format)