Please provide any additional comments or suggestions for improvement.

"I was very pleased with the manner I was helped and the response time of the firemen was really fast I am very grateful to all involved for their timely assistance in our time of need."

"Unfortunately, I've had to call quite a few times lately. Every single time, I've received professional service & was assured the police were on their way to help with the situation."

"Operator was actually talking to someone else while talking to me- probably should have put me on hold while she handled the other business rather than let me listen to the other conversation."

"They were wonderful!"

"I love 911 service and I love our police and sheriff department and officers, they really are there to server and protect us as it says on their cars. that is all I have to say."

"i would like to address this further as a discussion for better results. feel free to contact me as i do have some ideas that would help. thank you.Brian Asmus. 503-997-XXXX."

"The card asking me to take this survey will not likely get a lot of responses because the website to get here is less prominent on the card than the website for your home page website. I went to the homepage first and was not able to locate a link to the survey there. I had to read the card a second time to get to the proper address. I believe that this This will trip up most folks."

"A am very happy with 911 services and the people that respond. I appreciate them very much. Thanks, C. Kristina Hicks"

"No improvement necessary, thank you!"

"She did a fine job of calming me down some. Her staying on the phone with me helped a lot and we didn't hang up until the paramedics arrived and were in the door. Thank you very much for your help."

Comments

"My 16-year old son has been acting out violently, running away, etc."

"Information request"

"a women was being beaten by her husband above my apartment, and was screaming for help non stop after 5 minutes I decided to check on it,I went and knock on the door but the man did not open the door, so I decided to call 911 to save the women life. or if at least check on the welfare of women."

"Due to the windy situation, a ladder blew down and a man was stuck on the roof. It was 2 stories up. I thought the fire dept down the street would be able to help."

"My husband fell and sometimes I cannot get him up off the floor, he is handicapped."

"Theft from property"

"Vicious large, tan pitbull teeth missed my 18 pound dog by a few inches while on a dog walk with a 2 1/2 year old daycare child. Management at manufactured home community forbids this type of dog, however a few families are bringing in these types of dogs into the community. There have been three other reports with management about these dogs."

"The emergency people will first class, very helpful, calm and completely professional, we would rate them with top honors!!! Very pleased with the help. The reponse was great...FAST! Love them."

"The Dispatch Operator took too much time wanting me to describe in detail the age of the suspicious male. I said, "20-something" which, in an emergency situation should be clear enough vs. a 50-something or older male."

"I think my mother who has dementia called."

Comments

"Very courteous, calmed me down & assured me help was on the way."

"once he answered he was very helpful and fortunately we live close to the fire statiion, so the EMT's arrived quickly."

"The call taker was fabulous."

"She was very helpful and offered assistance immediately"

"At the time I placed the call I was looking for Beaverton Police help which I got. I did not know then about the Park Police. I learned about that from the responding police officer"

Comments

"She determined what was needed and assured me help was on the way but DO NOT hang up after she found that I was coherent and under control we agreed to hang up and help the Medical people who responded very promptly and my wife was in the emergency by 3 AM"

"Yes. This Dispatch Operator was good, and much better than most of the other operators."

"I have the highest praise for them."

"The call taker made her feel safer and stayed on the line with her until help arrived."

Comments

"stayed on the line until help arrived, ready to instruct me in cpr"

"The call taker was very professional."

Comments

"Told me a police officer would call me."

"the dispatch let me know an officer would call me at a later time to discuss problem."

"If I remember correctly that while giving the information, I finally asked her if an ambulance was on the way. She replied that they were sent as soon as I called and said it was medical. But she did very well in asking the right quetions."

"The call taker assessed the situation as not needing any further investigation."

"She indicated that the police were quite busy but that they would respond as soon as they could. I asked that they stop at my house and I would show the officer the area of my concern. It turned out that an officer arrived within about ten minutes (or less)."

"She had also told me that they would take the tires into evidence and that I would not be responsible for the disposal."

Comments

"I think so"

"Very specific instruction for a stroke victim"

"We had a Dr. onsite administering aid"

"Yes, at first the caller taker thought she was having a stroke."

Comments

"Very PROFESSIONAL AND KIND."

"when a particular problem arrises and a call comes in i think that the person that caused a problem should have a letter written about explaining certain laws that may have been broken because the person i called about was not talked to. so they keep doing what they did."

"Don't know if officer contacted noise maker. Noise (drum playing) still going on."

"came right away and handled everything really well. No complaints"

"In the past when I called the non-emergency dispatch center, many of the operators have been insolent; ego-power tripping; impatient; disrespectful, and rude. About 5 out of 10 operators are professional and courteous. The best operators are the "911" operators."

"Soon after I called about the NOISE above us in our apt complex building, my husband went outside and saw a police car outside our bldg. We do not know if the police officer(s) confronted the apt above us, because the noise continued until 11:15pm that evening. Another tenant must have called for assistance around that time? Otherwise, I would have called back a second time."

"Sheriff's Deputy was dispatched within 2 hours and car was removed in 2 days."

"Dispatch and the two officers that came out were wonderful. I appreciated that they would take the time off their busy schedule to advise us on the situation. During jury duty I was asked if I "trusted police officers." "Yes. They are just as important and trustworthy as our military." I wholeheartedly respect and appreciate you all for putting yourself in harms way to uphold the law and protect the people. THANK YOU!!!"

"I appreciated the Officer calling me about the situation."

"We would give the highest rating to the quick response and the professional help we have always received from the emergency teams."